For items shipped via LTL freight. 

Once your order is ready for shipment, average freight transit time is approximately 5 to 7 business days. You should receive a confirmation email with a tracking number so you can follow your package’s progress. Our lead time for materials is typically 24 to 72 hours. Average freight transit time is approximately 5 to 7 business days. Transit times may vary depending on carrier schedules, delivery location, weather, and other unforeseen circumstances.

For items shipped via FedEx or UPS

Once your order has shipped, you should receive a confirmation email with a tracking number so you can follow your package’s progress. Please allow 3–5 business days for delivery. Delivery times may be affected by weather or other unforeseen circumstances. If you do not receive the email, please contact us.

Email: turf@simturf.com

Phone: 833-746-8873