PRODUCT SELECTION & DIFFERENCES
1. What is the difference between EZTee Hybrid, Heritage Mat, and Mega Mat?
EZ Tee Hybrid is constructed with a blend of nylon and polypropylene fiber and is designed for simulator use where launch monitor accuracy, real tee use, and joint comfort are critical.
👉 EZ Tee Hybrid
Heritage Mat offers a traditional fairway feel suitable for simulator bays and teaching environments and is more forgiving on fat shots.
👉SimTurf Heritage Mat
Mega Mat is a thicker, free‑standing mat with additional underfoot padding, making it ideal for garages, nets, or areas without recessed flooring.
👉 SimTurf Mega Mat
2. Which SimTurf hitting mat is best for joint comfort?
EZ Tee Hybrid and Mega Mat are the most commonly chosen options for golfers concerned about wrist, elbow, or shoulder comfort due to their fiber design and impact absorption. Mat selection may vary based on swing type, frequency of use, and installation method.
3. Do SimTurf mats hold a real tee?
EZ Tee Hybrid and Mega Mat are designed to securely hold a real golf tee without additional inserts. Heritage Mat does not hold a real tee and is recommended for use with BirTees.
👉 SimTurf Heritage Mat
4. Can I use SimTurf products inboth residential and commercial spaces?
Yes!
SimTurf products are used in home golf simulators, teaching studios, fitting
bays, driving ranges, and commercial facilities. Product selection should be
based on usage volume and installation type.
5. What is the difference between NP45 and ST57?
NP45 is designed as a putting surface and simulator flooring option that provides true roll and realistic green speed while also functioning as a ball return area.
👉 NP45 Putting Turf
ST57 is designed as a durable simulator base flooring turf that prioritizes stability, clean appearance, and reduced bounce
in high‑traffic simulator environments.
👉 ST57
LAUNCH MONITOR COMPATIBILITY
6. Are SimTurf products compatible with Trackman and other launch monitors?
Yes!
SimTurf hitting mats and putting surfaces are widely used with Trackman and other camera‑based and radar‑based launch monitor systems.
INSTALLATION & SET UP
7. Do I need a subfloor under my simulator turf, and can I recess my hitting mat to sit flush?
A subfloor is not required, but it is highly recommended. A subfloor improves comfort, reduces noise, and allows hitting mats to sit flush with surrounding
turf for a clean, professional appearance. Using SimTurf 5/8” or 1” Foam Floor Tiles makes it easy to recess a hitting mat and create a
seamless transition between surfaces.
👉 SimTurf Foam Floor Tiles
8. Can SimTurf be installed over concrete?
Yes!
SimTurf products are commonly installed directly over concrete in garages, basements, and commercial spaces.
9. How do I secure SimTurf to the floor?
Many customers install turf without adhesive. Optional installation methods include double‑sided turf tape, perimeter fastening, or spot gluing depending on the application.
👉 SimTurf Two Sided Turf Tape
10. Is SimTurf suitable for DIY installation?
Absolutely!
SimTurf specializes in supporting DIY installations. Many customers install SimTurf themselves using guidance, videos, and step‑by‑step instructions
available on the site.
DURABILITY & MAINTENANCE
11. How long do SimTurf hitting mats last?
Lifespan depends on usage frequency, club selection, and rotation. In commercial environments, mats are often replaced every 8–12 months, while residential users frequently see 2–3 years of use with proper rotation.
12. Can hitting mats be rotated to extend lifespan?
Yes!
Rotating the mat periodically helps distribute wear and can significantly
extend usable life.
13. Does SimTurf require regular maintenance?
Routine maintenance is minimal and typically includes light vacuuming, brushing, and occasional cleaning as needed.
SIMULATOR ROOM PLANNING
14. What size room do I need for a golf simulator?
Most simulator spaces require approximately 12 feet wide, 16–18 feet deep, and sufficient ceiling height depending on player
height and club length.
15. Can SimTurf help with simulator layout planning?
Yes!
SimTurf offers design consultation and layout guidance to help ensure proper turf selection, spacing, and installation.
👉 Contact us for a consult
16. Should I install wall or ceiling protection?
Wall and ceiling protection are recommended to protect surrounding surfaces and improve acoustics, especially in full‑enclosure or commercial simulator environments.
SHIPPING,ORDERING & SUPPORT
17. Are SimTurf products custom cut?
Yes!
SimTurf specializes in products that are custom cut to order to fit your space while minimizing waste.
18. How long does it take to receivemy order?
Most hitting mats and accessories ship within 24–48 hours. Larger turf orders typically ship within 48–72 hours, with
freight transit averaging 5–7 business days.
19. What if I’m not sure which product is right for me?
The SimTurf team is available to help you choose the best products for your space,
usage, and simulator equipment.
👉 Contact us for a consult
WHY CHOOSE SIMTURF?
20. Does SimTurf drop ship products?
No. SimTurf does not operate as a drop‑shipper or affiliate reseller. We stock, cut, and ship our products directly so we can control quality, lead times, and order accuracy.
21. Are SimTurf products actually in stock?
Yes!
Core SimTurf products are stocked and fulfilled directly by our team. Turf products are custom cut to your specifications to ensure proper fit and a
professional finished result.
22. Where are SimTurf products made?
SimTurf turf and hitting surfaces are designed and manufactured in the United States using materials selected specifically for golf simulator performance and durability.
23. Why do professional facilities and launch monitor companies choose SimTurf?
Professional facilities rely on SimTurf for consistent ball interaction, predictable strike behavior, and repeatable launch monitor data—critical factors for instruction, fitting, and training.
24. How is SimTurf different from most online golf simulator stores?
Many online stores resell imported products and rely on third‑party warehouses or affiliate relationships. SimTurf focuses exclusively on golf simulator turf and mats that we manufacture, stock, and support directly, allowing for better quality control, customization, and long‑term support.
25. What type of customer support does SimTurf provide after purchase?
SimTurf provides post‑sale support including installation guidance, product recommendations, and long‑term support from a team that understands both the products and how they are used in real simulator environments.
Have another question?
Send us a message and one of our SimTurf Experts will reach out to you to help start your next project or answer any questions you have.
